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FAQs

1. How quickly can Printech (Europe) provide me a quote??

We aim to provide you a price for your enquiry back within 24 hours – sooner if possible.

2. Do Printech (Europe) print anything in-house?

Yes, Printech (Europe) has it’s own digital and lithographic print facility.

3. What are the benefits of an “in-house” print management business?

Printech (Europe) have spent 20 years building the perfect print management network. We manage a printed project from it’s concept and design-stage through to delivery and all the key stages in between. Of course, using our expertise we are best placed to identify the best printing process suited to a particular project, source the print through our vetted and long established network of trusted partners and then manage each of the stages along the way to ensure delivery is met within the required time frame. We run print management contracts in both the public and private sectors.

4. I'm looking for a single source supplier for many different types of print

Printech (Europe) source and manage a hugely diverse range of products for many clients. Often, we act as our clients "off-site" print production team, looking after all their requirements, no matter how large or small, or how weird or wonderful the enquiry!

We welcome the opportunity to discuss acting as a single source supplier for our clients – our aim is always to improve our clients cost effectiveness, free-up valuable marketing time for you, and save on your existing print spend. In those cases it's a real "win-win" situation!

5. I have an unusual or complex enquiry and don't know where to start

Talk to Printech (Europe)! We are very happy to spend as much time with you as it takes to help come-up with the right solution. If you're really not sure what it is you want, then we will certainly be able help. If you need help pulling together a complex project that encompasses any number of different types of print, again, Printech (Europe) are renowned for their diligence and superb service.

6. I only want some business cards printing. Is this order too small for Printech (Europe)?

We would be delighted to look after your business card printing for you. Whatever your business requirement, from a simple single sided business card, through to the most complex print project, Printech(Europe) will take as much care and attention to each and every one. There is no such thing as a small fish in a big pond here – all our customers are as important to us as the next.

7. I'm not sure what paper to use – can I see some samples?

Printech (Europe) will be delighted to offer advice and suggestions on paper stock. We can then send you both printed examples and plain paper samples to help make your choice. We can also make-up "dummies" in the format of your job out of the plain paper samples you are considering, so you can see and feel what the finished job would actually look like. This can be particularly useful if the product is weight critical.

8. What happens if I am unhappy with your service or my finished job?

Whilst that is a rarity, sometimes things go wrong. We aim to mitigate all potential issues for you and your own customers who may be affected by a defective product or missed delivery for example. Our take on this is total honesty, so the minute we understand there is an issue, we are prepared to take all measures necessary to rectify that, preferably before you even know something is amiss. If you are not happy with any aspect of the service or product you receive from Printech (Europe), we’d like to know about it as quickly as possible. We will do all we can to provide you an honest assessment of the situation, and importantly we will immediately seek to put measures in place that can improve both ourselves and our suppliers service to all our clients.